Groove Play Wireless Gaming Headset

The Urban Geek processes orders within 1–3 business days (Monday–Friday, excluding U.S. federal holidays), though processing times may extend slightly during peak sales or holiday periods. Processing time is separate from delivery time, and tracking information is provided once your order ships. We offer free standard U.S. shipping on orders over $19.99 USD (before taxes, after discounts), with rates calculated at checkout for orders at or below that amount; estimated U.S. delivery is 3–7 business days after processing. Shipping to Canada is calculated at checkout based on destination and package weight, with estimated delivery of 5–10 business days after processing. We ship worldwide, with international shipping rates calculated at checkout and estimated delivery of 7–25 business days, depending on destination, customs clearance, and local postal services. Delivery timeframes are estimates and not guaranteed. Customers outside the United States are responsible for any applicable customs duties, VAT, import taxes, or related fees, which are not included in product or shipping prices. The Urban Geek is not responsible for customs delays, and refusal to pay duties or taxes may result in return of the shipment, with original shipping costs non-refundable and return shipping fees deducted from any eligible refund.

We offer a 30-day return policy, allowing customers to request a return within 30 days of delivery; requests submitted after this period will not be accepted. To qualify, items must be returned in their original condition—unworn or unused, with tags, in the original packaging—and accompanied by proof of purchase. All returns require prior authorization and a valid Return Merchandise Authorization (RMA); items sent without an approved RMA will not be accepted. To initiate a return, please contact us through our Contact Us page or email [email protected] with details of the issue so we can begin the return or refund process.

What connection modes does Groove Play support?

It supports 2.4 GHz wireless, Bluetooth and USB cable connections. The available mode depends on the device and its ports.

Which gaming platforms are supported?

Groove Play is compatible with PC, Mac, PS5, PS4, Xbox, Nintendo Switch and supported mobile devices. Connection method and feature availability vary by platform.

How long does the battery last?

The starter guide rates working time at 40–50 hours. Actual runtime varies with volume, lighting, connection mode and usage.

How long does charging take?

The manufacturer rates charging time at approximately 3 hours using a 5V/1A power source.

Can the earcup lighting be turned off?

Yes. Press and hold the multifunction button to switch the LED lighting on or off.

The Urban Geek started it's journey with providing premium multiport fast adapters. Today, we offer a growing range of innovative products, from 3-in-1 wireless chargers to portable power banks, all designed for seamless integration into your life — with the same commitment to quality, safety, and smart design.

Built Globally.

Headquartered in USA. At The Urban Geek, we partner globally but keep our operations close to you. With warehouses in NJ, VA, and CA, plus U.S.-based support and marketing teams, we ensure fast shipping and personalized service. Our engineering and design teams in the U.S. and Asia bring together the best of both worlds to deliver top-quality products.

Engineered with Integrity. Certified for Safety. 

Every product is manufactured in ISO9001-certified factories and tested to meet CE, FCC, ETL, cTUVus, and UL standards. We don’t compromise on quality — and we never will.